Internal Links

Internal links represent references to other faults or their steps in the system. The referenced faults or steps can be from other category or train.

Add an internal link

Creating link

1.On a fault edit page, click Add (1) associated object, a dialog will appear.

2. In the dialog, Select InternalLink (1) as Associated Object Type , and provide a Title (2). Title is used when displaying internal link in the body text.

3. Set or skip "Show As Button" option (3), Display Position (4), Button Text (5).

4. Choose Train Class and service mode (6).

5. Click either Load With Steps or Load Without Steps button (7). Load With Steps will enable you to create internal links to specific steps in a Resolution fault (similar to Step associated object type).

6. Select wanted fault or step (9) and click Save (10)

Inserting link in body text

Sometimes you want an internal link to be displayed in body text: 1. Click link button (1) 2. Confirm the link has been added to the body text (2)

To delete internal link from the body text, just select the link in the body text (2), press delete or backspace and Save the fault.

Edit an internal link

Sometimes you want to update existing link so that it now points to another/new fault (e.g. you have cloned a child fault, changed it and cloned it back, see Live edits learning path)

To update an internal link: 1. Click Edit (1) button, a dialog will appear

2. Edit link information (1). Please refer to creating internal link for fields information. 3. Click Save (2)

4. Optionally, update body text (1) to reflect new Title. 5. Click Save (2)

Remove an internal link

To remove an internal link in fault please follow the steps below: 1. Remove the link in the body text (1). You can do it by selecting the link (e.g. [L ID=61769]Link to another fault[/L]) and pressing backspace or delete keys.

2. Click Delete button for associated InternalLink (2) 3. Confirm removal (3) 4. Click Save (4) to save body text changes.

🔙 Back to: Associated Objects